Does TaxLayer send anything to AADE?
Does TaxLayer send anything to AADE?
No. TaxLayer reads from myDATA; it never transmits. Your existing process for reporting to AADE is unchanged. When the Co-pilot finds an invoice you paid that the supplier never filed, it tells you the deadline to file it yourself as the recipient in AADE’s portal.
Does TaxLayer replace my accounting system?
Does TaxLayer replace my accounting system?
No. It sits alongside it, checks it against myDATA, your documents and the bank, and tells you what doesn’t match. Your ledger stays where it is.
Which files can I upload?
Which files can I upload?
PDF, PNG, JPG, JPEG and TIFF, up to 20 MB each, for documents and bank statements. Spreadsheets from your accounting system go to Books & ledgers (.xlsx, .xls, .csv).
I entered my myDATA codes but the figures are empty.
I entered my myDATA codes but the figures are empty.
Give it a minute for the first sync. If the Home page says myDATA sync failing, the codes are wrong or are for AADE’s test environment — re-enter the production codes.
Why doesn't the Co-pilot show anything?
Why doesn't the Co-pilot show anything?
It needs the Pro plan and a Reconciliation agent. Press Create your Reconciliation agent and walk the steps; the first run starts straight away.
Can my clients use it too?
Can my clients use it too?
Yes, two ways. Give a contact portal access and they see only their own company. Or invite the client to open their own account and link it to your firm; they pay for their own plan and you see their books.
Is there a trial?
Is there a trial?
No. Every account starts on the Free plan, which has no time limit. Upgrade when you need more than 10 documents, one client or one user.
A number looks wrong. What do I do?
A number looks wrong. What do I do?
Click it. Every figure opens to the months, documents or transactions behind it. The myDATA data as of line shows how fresh it is. If it’s still wrong, email support with the client name and the period.
How do I get help?
How do I get help?
Email support@taxlayer.io. Include the client name, the period and, if it’s about one document, its number.

